Find answers about RomKart hand-painted oil paintings, fine art reproductions, custom portraits, production time, worldwide shipping, packaging, returns, and the ordering process.
About the handmade process, materials, reproductions, sizes, and finished artwork.
Yes. RomKart paintings are individually hand-painted in oil on canvas using traditional painting techniques. The finished artwork is a physical oil painting with real brushwork, paint texture, and surface depth — not a canvas print or giclée reproduction.
Most RomKart paintings are made to order. Production normally begins after payment and all information required for the artwork has been received.
I carefully recreate the overall composition, colors, atmosphere, proportions, and visual character of the reference artwork. Because every painting is created by hand, exact duplication is not possible and natural differences in brushwork, texture, color, and fine details may occur.
Estimated production time is generally 7–15 business days. Large, highly detailed, complex, or heavily customized paintings may require additional time.
Yes. Depending on the artwork, I can often create a custom size, horizontal or vertical orientation, or adjust the composition to suit the requested dimensions. Contact me before ordering if you need a size that is not listed.
Slight color differences are normal. Screen brightness, display calibration, photography, lighting conditions, oil-paint characteristics, and the handmade painting process can all affect how colors appear.
Creating a personal hand-painted oil painting from your photographs.
Yes. I can create custom hand-painted oil paintings from photographs, including individual portraits, couples, families, children, pets, homes, cars, and other meaningful subjects.
Clear, high-resolution photographs are best. Good lighting and visible facial or subject details help produce a stronger reference. You may send more than one photograph when additional details, clothing, pose, or background references are useful.
For custom portraits, I may prepare a digital composition or preview so you can review important elements such as subject placement, background, orientation, and general visual direction before painting begins.
Yes. Custom requests may include background changes, clothing, colors, subject placement, orientation, composition, or other visual details. Please provide these instructions before approving the final composition or preview.
Shipping time, packaging, tracking, international delivery, and customs.
Standard shipping is generally estimated at 10–15 business days after dispatch. Shipping time begins after your painting has been completed, packaged, and handed to the carrier.
Yes, where available. Express Shipping is generally estimated at 3–5 business days after dispatch and an additional shipping fee applies.
Express Shipping reduces transit time only and does not automatically shorten the 7–15 business day painting period.
Standard worldwide shipping is currently free for eligible rolled-canvas orders unless otherwise stated on the product page or during checkout.
Yes. RomKart ships to many destinations worldwide. Availability may depend on destination-country restrictions, carrier service, package dimensions, artwork size, and temporary transportation conditions.
Unless a product page specifically states otherwise, RomKart paintings are supplied as unframed rolled canvas. Frames, stretcher bars, and hanging hardware are not included.
After the painting has been completed and prepared for shipping, the canvas is carefully rolled, protected, and placed inside a strong shipping tube. This helps protect the artwork during international transit.
When tracking is available, the tracking information is sent to the email address associated with your order after dispatch. International tracking may occasionally take time to update while parcels move between carriers, hubs, or customs facilities.
International shipments may be subject to customs duties, import taxes, VAT, brokerage charges, or other local fees. Unless these charges are expressly collected at checkout, they are generally the responsibility of the recipient.
Payments, cancellations, final-sale artwork, damaged orders, and customer support.
You may contact RomKart to request cancellation within 24 hours of placing your order.
Cancellation may no longer be possible once production has started, because materials, preparation, and painting time may already have been committed to your artwork.
Eligible products that are not classified as final sale may be returned within 30 days after delivery in accordance with the RomKart Return & Refund Policy.
Custom portraits, personalized artwork, custom-made paintings, and hand-painted art reproductions are generally final sale for change-of-mind returns, except where applicable law requires otherwise.
Please contact RomKart as soon as possible and provide your order number, clear photographs of the artwork, packaging, and shipping label. I recommend reporting shipping damage within 48 hours whenever possible so the carrier claim can be documented promptly.
Depending on the circumstances, an appropriate solution may include repair, replacement, partial refund, or full refund.
Available payment methods are shown during checkout and may include major credit or debit cards, PayPal, and other payment options supported by Shopify and the available payment providers.
Payments are processed through supported third-party payment providers and Shopify checkout services. RomKart does not directly store complete credit-card information.
For questions before or after ordering, email studio@romkart.com or visit the Contact RomKart page.
Business phone: +1 307 855 0093. Please include your order number when contacting me about an existing order.
Please remember: Every RomKart painting is individually hand-painted. Small natural differences in brushwork, paint texture, color, proportions, and fine details are part of the handmade process and give each artwork its own character.
If you need help choosing a painting, planning a custom portrait, checking a size, or discussing an existing order, contact me and I will be happy to help.
Hand-painted oil paintings and custom portraits inspired by timeless art.
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ROMKART LLC • Sheridan, Wyoming, USA
✉ studio@romkart.com
☎ +1 307 855 0093
